Architecture and patterns for IT service management, resource planning, and governance

Betz, Charles T

Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children / Charles T. Betz. -- San Francisco : Morgan Kaufmann, c2007. -- xxix, 417 s. -- ISBN : 0-12-370593-2.

informační technologie * management informačních technologií * informační systémy * datová architektura * síťová architektura