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1.Foundations of IT service management based on ITIL
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Foundations of IT service management based on ITIL / itSMF . [Zaltbommel] : Van Haren Publishing, c2007 . 233 s . ISBN 978-90-77212-58-5 . [1, currently available 0]

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Univerzitní knihovna UHK 0 0 1 0
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