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1.Manažérstvo kvality služieb
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Manažérstvo kvality služieb / Alexander Mateides, Jaroslav Ďaďo . Banská Bystrica : Univerzita Mateja Bela, 2004 . 188 s . ISBN 80-8055-888-4 . [1, currently available 1]

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Univerzitní knihovna UHK 0 1 0 0
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