Number of the records: 1

ITIL® foundation handbook

Main entry-name	Agutter, Claire (author)
Title statement	ITIL® foundation handbook / authors Claire Agutter, Alison Cartlidge, Ashley Hanna, Stuart Rance, Colin Rudd, John A. Sowerby, John Windebank ; editors Alison Cartlidge, Mark Lillycrop
Another responsib.	Cartlidge, Alison (author) (editor) Hanna, Ashley (author) Rance, Stuart (author) Rudd, Colin (author) Sowerby, John A. (author) Windebank , John (author) Lillycrop, Mark (editor)
	IT Service Management Forum
Edition statement	Third edition
Publication	London : TSO, 2012
Phys.des.	xi, 297 stran : ilustrace
ISBN	978-0-11-331349-5 (brožováno)
Additional Variant Titles	ITIL foundation handbook
Note	"Published in association with itSMF UK"--Obálka. "Updated to the 2011 syllabus"--Obálka
Subj. Headings	informační management
	management informačních technologií
	procesní management
	podnikové informační systémy
	informační technologie
	informační a komunikační technologie
	ITIL
	management jakosti
Form, Genre	příručky
Conspect	005 - Management. Řízení
Country	Velká Británie
Language	English
Copy count	1, currently available 1
Database	Naučná literatura

book

Call number	Track No.	Location	Sublocation	Info
95952	475227	Knihovna	II

Number of the records: 1