Types of conflicts and means of their solutions in various sizes of companies in the Czech Republic

Lankašová, Radka

Types of conflicts and means of their solutions in various sizes of companies in the Czech Republic / Radka Lankašová. -- 1 graf, 1 tabulka. -- Abstract: The paper identifies the most common types of conflicts and disputes in companies of various sizes in the Czech Republic. It describes internal conflicts between individual employees, groups of employees, companies and employees and companies and customers, suppliers and other parties. The paper also describes the most preferred solutions of conflicts that are mutual agreement between parties, other internal solutions such as involvement of the third party, coaching for internal conflicts and experts, coaching and litigation when companies decide to apply external solution. -- Dostupné též v elektronické podobě.
In: Hradecké ekonomické dny. -- Hradec Economic Days. -- 411 s.. -- Hradec Králové: University of Hradec Králové, 2016. -- ISSN 2464-6059. -- 978-80-7435-634-6. -- S. 39-45 (tištěný sborník), s. 494-500 (online zdroj).

pracovní vztahy * konflikty * interpersonální konflikty * management konfliktů * mediace * facilitace * podniky - Česko * výzkum - Česko - 2015 * články ze sborníku