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- Operations management : integrating manufacturing and services / Mark M. Davis, Janelle Heineke . Boston : McGraw-Hill, c2005 . xxxix, 679 s . ISBN 0-07-296360-3 (CD-ROM) . [1, currently available 1]
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- Operations management : integrating manufacturing and services / Mark M. Davis, Janelle Heineke . Boston : McGraw-Hill, c2005 . xxxix, 679 s . ISBN 0-07-111408-4 . [10, currently available 8, at library only 1]
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