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- Jak získat zákazníka : kvalita služeb . Praha : Management Press, 1994 . 134s . ISBN 80-85603-45-4 : . [3, currently available 3]
Branch Inaccesible Available Issued Reserved Univerzitní knihovna UHK 0 3 0 0 book
| Branch | Inaccesible | Available | Issued | Reserved |
|---|---|---|---|---|
| Univerzitní knihovna UHK | 0 | 3 | 0 | 0 |
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