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Benchmarking for best practices in the public sector

  1. KEEHLEY, Patricia. Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies. San Francisco : Jossey-Bass, c1997. xx, 251 s. Jossey-Bass public administration series. ISBN 0-7879-0299-3.

Number of the records: 1